Currently Browsing: Helpdesk
Sep 25, 2012
3 Ways to Reduce Help Desk Costs
It doesn’t matter if your organization’s IT help desk requirements are satisfied in-house or outsourced, there are very tangible costs directly related to the misuse of privilege. Whether that misuse was intentional, accidental or indirect is only a matter of impact to your bottom-line.These costs can add up. According to a 2009 Gartner -IT... read more
